RECEPTIONIST | EN DE FR | LIVIN | Lenk

Position Overview:

‍We are seeking a friendly and organized Receptionist to be the welcoming face of our establishment in the charming setting of Lenk. As a Receptionist, you will play a vital role in providing excellent guest service, managing reservations, and assisting with various administrative tasks. This live-in position offers an opportunity to contribute to the positive guest experience while immersing yourself in the beauty of the surroundings.

Key Responsibilities:

1. Guest Service Excellence:

Greet guests with warmth and professionalism, ensuring a positive first impression.

Assist guests with check-in, check-out, inquiries, and special requests.

2. Reservation Management:

Handle room reservations, ensuring accuracy and efficient booking procedures.

Maintain up-to-date records of reservations and guest information.

3. Communication:

Answer telephone calls, respond to emails, and provide accurate information to guests.

Liaise with various departments to coordinate guest needs and requests.

4. Administrative Support:

Assist with administrative tasks, including data entry, record keeping, and correspondence.

Contribute to the smooth operation of the reception area.

5. Multilingual Skills:

Utilize your proficiency in English, German, and French to assist guests effectively.